§1What this business is
A small workshop repairs and upgrades computers (hardware faults, part replacement, networking) and assembles new PCs to customers' needs, testing each one with diagnostic software. Offices, shops and homes are the customers, often on service contracts. The report starts with 6 staff and grows to 13 by year 5.
Capacity: At full capacity: 12 repairs a day (4,320 a year) and 6 assembled computers a day (2,160 a year).
§2Is it right for you?
Who it is for
A trained hardware technician who can win service contracts from offices and shops.
Who it is not for
Someone without hands-on computer repair skills.
Advantages
- Small investment (₹1.89–5.13 L across the two reports)
- Every office and shop needs computer support
- Service contracts give steady income
- Repair charges of ₹500–900 a job, spares extra
Drawbacks
- Losses in the first two years in the report
- Big brands' service centres and online sellers compete
- Needs up-to-date skills as hardware changes
Skills you need
- Hardware diagnosis and repair
- PC assembly and networking
- Customer service and contracts
- Spare-parts buying
Why difficulty 2/5: Low cost; needs real technical skill and patience to build contracts.
§3Market
Who buys
- Government and private offices
- Shops and small businesses
- Homes and students
How it sells
- Annual service contracts
- Walk-in repairs
- Referrals from computer dealers
Good to know
- The report says servicing and networking support is in poor shape even in metros, leaving room for reliable local service.
- Repair charges in the report run ₹500–900 a job, with spare parts extra; assembled PCs earn about ₹5,000 margin each.
- The profile says computer use is growing in education, industry, trade, government offices and homes, so maintenance demand is rising too.
§4Raw material & machinery
| Item | Qty | Cost |
|---|---|---|
| Computer testing systems (HDD, motherboard, processor, printer, keyboard, mouse) | 2 | ₹70,000 |
| Tools for internet connections, assembly and service | 1 lot | ₹15,000 |
| Software | 1 lot | ₹12,000 |
| Office furniture | 1 lot | ₹16,000 |
| Electrification and installation (5% of plant cost) | 1 | ₹5,650 |
| Cathode ray oscilloscope, digital and analogue multimeters, boards, service table, tools, software, jigs and fixtures, soldering/desoldering station, furniture and electrification | 1 lot | ₹96,200 |
From: PMEGP sample project report — Computer Hardware Service Centre (prepared by Udyami/Samadhan) · KVIC Project Profile — Computer Maintenance and Servicing Unit (PMEGP)
- Computer assembly kits (processor, motherboard, monitor, keyboard, hard disk, SMPS, RAM, UPS)₹38,000 a month in working capital; 2 sets at ₹35,000 each in the raw-material list
- Networking accessories and common spares₹20,000 a month
- Spare parts and consumables₹2,88,000 a year at full use
From: PMEGP sample project report — Computer Hardware Service Centre (prepared by Udyami/Samadhan) · KVIC Project Profile — Computer Maintenance and Servicing Unit (PMEGP)
§5Licences & registration
- Shop and establishment registration
- Udyam
- GST
- E-waste disposal through an authorised recycler
§6Schemes & subsidies
- PMEGPCentralActive15–35% subsidy
- MudraCentralActiveLoan up to ₹20 lakh, no collateral
- CM YUVAUPActiveUp to ₹5 lakh, interest-free
- CGTMSECentralActiveNo collateral, up to ₹10 crore
PMEGP (service project, within ₹20 L) and MUDRA (Shishu/Kishor loan) fit; in UP, CM-YUVA covers the smaller KVIC version (up to ₹5 lakh); CGTMSE covers the guarantee.
§7Money
How the investment is worked out: Fixed investment ₹1,18,650 (testing systems ₹70,000, tools ₹15,000, software ₹12,000, furniture ₹16,000, electrification ₹5,650) + working capital margin (3 months) ₹3,94,050 = ₹5,12,700. Rented premises. Finance: own 25% ₹1,28,175, term loan 75% ₹3,84,525. Smaller KVIC profile (Computer Maintenance and Servicing Unit): equipment ₹96,200 + working capital ₹93,148 = ₹1,89,348 on own premises.
Working capital: Working capital margin ₹3.94 L for 3 months: salaries ₹59,000, assembly kits and spares ₹58,000, utilities ₹1,150, other ₹5,200 and rent ₹8,000 a month.
Year not printed on the report — check current machinery prices.
§8Export potential
Export council / board: Not applicable — a local repair service
- Repair services have no HS code; this is a local business.
§9Risks — where people fail
- Slow start before contracts come
- Thin margins on assembled PCs
- Warranty claims on parts
§1030 / 60 / 90-day plan
A general plan that applies to any business. A plan for this business will be added after research.
- Days 1–30: Visit a working computer hardware service centre unit, ask 10 buyers about price and quantity, and get quotations from 3 suppliers.
- Days 31–60: Udyam and the licences you need (Shop and establishment registration, Udyam), a project report (DPR), and the scheme or loan file.
- Days 61–90: Space and machines, trial production, and first deliveries to 10 customers.
§11Who to connect with
Associations, clusters and training institutes — the directory is being built. Connect
§12Watch
There is no episode on this business yet. Shows are coming soon on the Podcast page.
Want to start Computer Hardware Service Centre?
DPR, loan file or registration — ask us on WhatsApp.
¶Sources
- PMEGP sample project report — Computer Hardware Service Centre (prepared by Udyami/Samadhan)
- KVIC Project Profile — Computer Maintenance and Servicing Unit (PMEGP)
Data review: 6 October 2026. Spotted a mistake? Report it. For information only — not legal or financial advice.