§1What this business is

The shop stocks phones and accessories from distributors, sells them with help on set-up, and runs a repair counter for screens, batteries, charging and software faults, including warranty work. Phones are vital in hill areas for banking, e-commerce and staying in touch, so demand reaches small towns.

Capacity: Sales of ₹58.95 lakh a year: phones 65%, warranty and repair services 15%, accessories 10%, technical support 10%.

§2Is it right for you?

Who it is for

Someone with phone repair skills or retail experience who can deal with distributors and keep stock tight.

Who it is not for

Someone who cannot keep up with fast-changing models or manage costly stock.

Advantages

  • Phones are needed everywhere, even in remote towns
  • Repairs and accessories earn better margins than handsets
  • Repeat customers for upgrades and repairs
  • Can add recharge, bill payment and phone exchange

Drawbacks

  • Margins on new phones are thin and set by brands
  • Online sellers compete hard on price
  • Stock loses value quickly when new models launch
  • Theft risk for costly stock

Skills you need

  • Phone repair and software flashing
  • Stock management
  • Customer service
  • Dealing with distributors

Why difficulty 2/5: Easy to start, but margins are thin and stock must be managed tightly.

§3Market

Who buys

  • Local households and students
  • Small businesses and artisans selling online
  • Tourists needing quick repairs

How it sells

  • Walk-in shop in a busy market
  • Repair pick-up from nearby villages
  • Social media and messaging offers

Good to know

  • The profile links demand to mobile banking, e-commerce and social media use in hard-to-reach hill areas.

§4Raw material & machinery

ItemQtyCost
Display shelves and racks6₹1.80 lakh
Computer1₹0.60 lakh
Repair tools and equipment—₹0.50 lakh
Lighting fixtures5₹0.25 lakh
Storage cabinets10₹1.50 lakh
Electrical outlets and plug points10₹0.50 lakh
Air conditioner1₹0.35 lakh
Fire safety equipment2₹0.04 lakh

From: Uttarakhand DUY project profile — Mobile Sales, Service & Repairing

  • Mobile phones and accessories for resalebought from authorised distributors; the profile puts purchases at ₹38.32 lakh a year
  • Spare parts (screens, batteries, charging ports)for the repair counter

From: Uttarakhand DUY project profile — Mobile Sales, Service & Repairing

§5Licences & registration

  1. Shop and establishment registration
  2. Trade licence from the local body
  3. GST registration
  4. Fire department NOC
  5. Udyam registration
  6. E-waste handling as per the E-Waste (Management) Rules

We can do this registration for you

§6Schemes & subsidies

PMEGP covers service and trading-plus-service units within its limits (₹20 lakh for services); MUDRA suits stock and fittings; CGTMSE backs the loan without collateral.

§7Money

How the investment is worked out: DUY profile total ₹17.25 lakh: shop fittings and equipment ₹5.54 lakh (display shelves ₹1.80 lakh, storage cabinets ₹1.50 lakh, computer ₹0.60 lakh, repair tools ₹0.50 lakh, plug points ₹0.50 lakh, AC ₹0.35 lakh, lights ₹0.25 lakh, fire safety ₹0.04 lakh), preliminary ₹0.17 lakh, working capital (stock) ₹11.54 lakh. Promoter ₹6.90 lakh, bank ₹10.35 lakh.

Working capital: Working capital ₹11.54 lakh — mostly phone stock bought from distributors.

Year not printed on the DUY (Devbhoomi Udyamita Yojana) profile — check current prices before you buy.

How to prepare a loan file

§8Export potential

A local service business — not an export business.

§9Risks — where people fail

  • Unsold old models
  • Theft or burglary
  • Price war with online sellers
  • Faulty repairs causing complaints

§1030 / 60 / 90-day plan

A general plan that applies to any business. A plan for this business will be added after research.

  1. Days 1–30: Visit a working mobile phone sales, service and repair shop unit, ask 10 buyers about price and quantity, and get quotations from 3 suppliers.
  2. Days 31–60: Udyam and the licences you need (Shop and establishment registration, Trade licence from the local body), a project report (DPR), and the scheme or loan file.
  3. Days 61–90: Space and machines, trial production, and first deliveries to 10 customers.

§11Who to connect with

Not verified yet

Associations, clusters and training institutes — the directory is being built. Connect

§12Watch

There is no episode on this business yet. Shows are coming soon on the Podcast page.

Want to start Mobile Phone Sales, Service and Repair Shop?

DPR, loan file or registration — ask us on WhatsApp.

Get a DPR / loan file made

Sources

  1. Uttarakhand DUY project profile — Mobile Sales, Service & Repairing

Data review: 6 October 2026. Spotted a mistake? Report it. For information only — not legal or financial advice.