§1What this business is

Patients book on an app or website, doctors consult by video, prescribe medicines and refer to clinics when needed, and wearable or home kits can track vital signs. Income comes from consultation fees, subscriptions and tie-ups with insurers, government programmes and hospitals. It follows the Telemedicine Practice Guidelines issued in 2020 by MoHFW, NITI Aayog and the Board of Governors of the Medical Council of India.

Capacity: 3,500 patients a year at an average fee of ₹2,000; sales ₹63.00 lakh in the profit statement.

§2Is it right for you?

Who it is for

A doctor or health entrepreneur who can recruit registered doctors and build trust in rural communities.

Who it is not for

Anyone without medical partners — only registered medical practitioners can give consultations.

Advantages

  • Reaches villages with few doctors
  • Low equipment cost (₹3.70 lakh)
  • India's telehealth market is put at USD 3.26 billion in 2024, growing to USD 9.54 billion by 2029 (CAGR 23.95%)
  • Can tie up with insurers and government health programmes

Drawbacks

  • Low awareness and trust in rural areas
  • Poor internet in hill villages
  • Doctors' salaries are the main cost
  • Must follow telemedicine and data-privacy rules strictly

Skills you need

  • Telemedicine practice
  • Running an online booking platform
  • Patient data protection
  • Community outreach

Why difficulty 3/5: Cheap to set up, but needs registered doctors, regulatory compliance and patient trust.

§3Market

Who buys

  • Patients in remote and rural areas
  • Tourists needing medical advice
  • Elderly people and patients with chronic illness

How it sells

  • Mobile app and website
  • Tie-ups with local clinics, diagnostic centres and pharmacies
  • Insurance and government health programme partnerships

Good to know

  • The profile names low awareness, digital literacy, regulatory compliance and cultural sensitivity as the main marketing issues.

§4Raw material & machinery

ItemQtyCost
Laptop/desktop1₹0.80 lakh
Digital software and content creation software—₹1.50 lakh
Office furniture—₹0.50 lakh
Server storage solutions—₹0.35 lakh
Video conferencing and communication tools—₹0.55 lakh

From: Uttarakhand DUY project profile — Remote Health Care Service

  • Platform subscriptions, monitoring kits and consumablesthe profile puts raw materials at ₹37.80 lakh a year

From: Uttarakhand DUY project profile — Remote Health Care Service

§5Licences & registration

  1. Registration of every doctor with the State Medical Council or National Medical Commission
  2. Compliance with the Telemedicine Practice Guidelines, 2020
  3. Compliance with the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  4. Clinical establishment registration where the state requires it
  5. GST registration if taxable services are offered

We can do this registration for you

§6Schemes & subsidies

PMEGP covers service projects up to ₹20 lakh; a MUDRA loan suits the equipment; Stand-Up India helps SC/ST and women founders.

§7Money

How the investment is worked out: DUY profile total ₹5.64 lakh: equipment and software ₹3.70 lakh (digital and content software ₹1.50 lakh, laptop/desktop ₹0.80 lakh, video-conferencing tools ₹0.55 lakh, office furniture ₹0.50 lakh, server storage ₹0.35 lakh), preliminary ₹0.10 lakh, working capital ₹1.84 lakh. Promoter ₹2.26 lakh, bank ₹3.38 lakh.

Working capital: Working capital ₹1.84 lakh — salaries and marketing while the patient base builds.

Year not printed on the DUY (Devbhoomi Udyamita Yojana) profile — check current prices before you buy.

How to prepare a loan file

§8Export potential

A local service business — not an export business.

§9Risks — where people fail

  • Wrong diagnosis without a physical examination
  • Data breaches
  • Slow uptake by patients
  • Regulation changes

§1030 / 60 / 90-day plan

A general plan that applies to any business. A plan for this business will be added after research.

  1. Days 1–30: Visit a working telehealth (remote health care) service unit, ask 10 buyers about price and quantity, and get quotations from 3 suppliers.
  2. Days 31–60: Udyam and the licences you need (Registration of every doctor with the State Medical Council or National Medical Commission, Compliance with the Telemedicine Practice Guidelines, 2020), a project report (DPR), and the scheme or loan file.
  3. Days 61–90: Space and machines, trial production, and first deliveries to 10 customers.

§11Who to connect with

Not verified yet

Associations, clusters and training institutes — the directory is being built. Connect

§12Watch

There is no episode on this business yet. Shows are coming soon on the Podcast page.

Want to start Telehealth (Remote Health Care) Service?

DPR, loan file or registration — ask us on WhatsApp.

Get a DPR / loan file made

Sources

  1. Uttarakhand DUY project profile — Remote Health Care Service

Data review: 6 October 2026. Spotted a mistake? Report it. For information only — not legal or financial advice.